M-Cloud Platform

Enjoy easy access to our safe and effective services through the M-Cloud platform

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  Technical Documents

  Allow us to make your professional life easier with our sharing culture. You can freely explore the variety of practical learning materials through our platform online if you're a technician. Also, you can watch the global broadcasting of our courses through the platforms, which is right at your fingertips.

  China Server

  North America Server

  Europe Server

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  Cloud Learning

  Experience the dynamic cloud learning environment on our SF (Success-Factors) platform. Study courses, take exams, give feedbacks, download certificates and more to be discovered, simply by logging in with a personal account. All you need is a browser to access our trainings anytime, anywhere.

  >> Explore our cloud learning options
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  D-CRM

  The D-CRM (Distributor-CRM) platform is specially designed for our distributors. On this platform, you can easily report customer service inquiries, track service timeliness, look up equipment information, follow spare parts logistics, check tickets and man-hours, and access more service-related functions.

  >>Discover our D-CRM platform
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  Product Registration

  Mindray warrants to the original equipment purchaser of this product, the equipment will be free from defects or deficiency in design, material, and workmanship for a period set forth below, provided that customer has completed and fed back the Product Registration Card.

  >>Start your registration

Training and Education

Mindray and its subsidiaries provide different levels of training to customers, distributors and service partners including marketing, operation, application and troubleshooting, etc. We have various types of course: web-based, on-site or internal, scheduled and on demand.

• For Customer

  Our customer training is focused on helping you optimize performance and productivity. We will explain to you the basic technical knowledge related to our devices, so you can better operate and maintain your products to create the best experience for your patients. Responding to our customers' needs, we also provide value-added services such as equipment management, quality control, and certification, to help hospitals boost efficiency and develop sustainably.

  
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  For Distributor

  We believe in the power of partnerships and try to offer the best support to our distributors. Your technician team can gain more expertise by joining our technology sessions and hands-on trainings, which covers the mastery of installment, maintenance, repairing and other skills related to our products. Certificates will be handed out to qualified technicians after strict assessment to guarantee professional, timely, and high-standard customer services.Let us help you build a continuously learning team of technicians who are always up to the task.

• Local Training Center

  Mindray is also trying to bring in-person trainings closer to you. We want to ensure that you can receive high-quality trainings faster and at lower cost. Hence, apart from our two initial training centers in China, we have now built six more that are distributed globally. At these centers, you can find over 100 localization specialists, teaching staffs with different expertise, and the newest Demostration Device. Our professional and standardized product trainings also come with a variety of language choices to meet diverse needs.