Sustainable Human Resources
Mindray always regards employees as the core competitiveness for our sustainability. We respect our employees and protect their legitimate rights and interests; we are committed to creating an equal, diversified and inclusive workplace, providing diversified
promotion paths and training opportunities; we care for our employees, provide a healthy and safe working environment along with sound welfare and care initiatives, and share with our employees the benefits from sustainability.
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Talent attraction and retention
Adhering to the core values of "Align with our customers, value and enrich our people, be precise and practical, and always forge ahead", Mindray attaches great importance to the diversification and sustainability of talents,
implements an open and diversified talent recruitment policy, builds an internationally competitive talent network, and cultivates multiple talent teams with solid business capabilities, industry experience and international vision
in various fields. In addition, we value talent retention, create an inclusive and belonging workplace for our employees, offer competitive work rewards, open communication channels and a wide range of caring activities to continuously
stimulate organizational vitality and talent potential.
In 2022, Mindray achieved remarkable achievements in medical talent management, and won honorary awards such as LinkedIn "Global Attractive Employer", 51job "Top Human Resources Management Award" and Shixiseng ("intern") "Best Employer".
Employee structure
In 2022, Mindray focused on attraction of R&D experts and recruitment of outstanding fresh graduates from top universities. As at the end of the Reporting Period, we had a total of 16,099 employees, an increase of 9.64% over the previous year.
| Year | 2022 | 2021 | 2020 |
| Total employees | 16,099 | 14,684 | 11,833 |
| Proportion of signing labor contracts | 100% | 100% | 100% |
We endeavoured great efforts in diversified talent attraction and retention and formed a global talent network of R&D, sales and management.
Grievance and Reporting Mechanism
- Establish a formal employee grievance and reporting mechanism: Mindray values communication with all employees, and has established multiple communication and feedback channels to support employees to voice out and promote the company's development. To this end, the company has set up employee forums, 88333 HR service hotline, HR public mailbox, compliance mailbox, and president mailbox. Employees may file a formal grievance or report through any of the channels. For each channel, the company has corresponding administrators who are responsible for accepting and assigning appeals, following up the progress and providing feedback, to ensure that each appeal is handled in accordance with the corresponding appeal process.
- Whistleblower protection: All complaints and investigations will be handled confidentially, and the information of the whistleblower will be kept strictly confidential to prevent any possible harm. At the same time, the Human Resources Department, together with relevant departments, will investigate and handle complaints in accordance with company policies, rules and regulations, as well as laws and regulations of the country/region where the subsidiary is located. The Company provides protection to employees who make grievance or reports, and does not allow anyone to take any retaliation against those who make such grievance, reports or participate in investigations.
Comprehensive welfare system
- Easy
onboarding - Carefree
Catering - Assisted
Housing - Rewarding
employment - Risk
management - Health
management - Work-life
balance - Life
enjoyment
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- Advanced loan for settlement
- Reimbursement of travel expenses for onboarding
- Free transitional hotel accommodation
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- Staff canteen
- Meal allowance
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- Interest-free housing loans
- Public rental housing
- Household registration in Shenzhen
- Rental subsidy
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- Fixed salary
- Annual service award
- Performance bonus
- Special bonus
- Long-term incentive
- Annual salary adjustment
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- Statuary social insurances and housing fund
- Supplementary commercial insurance
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- Annual physical examination
- Occupational health examinations
- Health lectures
- Health Day activities
- EAP (Employee Assistance Program)
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- Statutory annual leave
- Employee children schooling incentives
- Mindray exclusive annual leave
- Incentive pay leave
- Fully paid sick leave
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- Staff Clubs
- Family open days
- Department team building
- Holiday gifts
- Sickness comfort
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Employee children schooling incentives
Children of employees who are admitted to top universities will be granted a one-time incentive award of 40,000 RMB or 60,000 RMB -
Public rental housing and interest-free housing loans
Targeted public rental housing provided by Shenzhen government; Interest-free housing loans of 200,000 RMB to 400,000 RMB for employees -
Supplementary commercial insurance
Employees are covered by accident insurance, term life insurance, major disease insurance, accidental medical insurance and hospitalization allowance from the first day of employment -
Mindray Science and Technology Award
Match special incentives based on the characteristics of corresponding system / business unit -
Female employee welfare
Set up nursing rooms in the workplace; provide maternity leave and breastfeeding leave for female employees during pregnancy and breastfeeding period, etc. -
EAP services
Aim to help solve various psychological problems for employees and their family members
Remuneration and welfare system
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Employee children schooling incentives
Children of employees who are admitted to top universities will be granted a one-time incentive award of 40,000 RMB or 60,000 RMB
-
Public rental housing and interest-free housing loans
Targeted public rental housing provided by Shenzhen government; Interest-free housing loans of 200,000 RMB to 400,000 RMB for employees
-
Supplementary commercial insurance
Employees are covered by accident insurance, term life insurance, major disease insurance, accidental medical insurance and hospitalization allowance from the first day of employment
-
Mindray Science and Technology Award
Match special incentives based on the characteristics of corresponding system / business unit
-
Female employee welfare
Set up nursing rooms in the workplace; provide maternity leave and breastfeeding leave for female employees during pregnancy and breastfeeding period, etc.
-
EAP services
Aim to help solve various psychological problems for employees and their family members
Comprehensive Compensation and Welfare System
In accordance with relevant laws and regulations, Mindray has formulated internal policies such as the " Compensation Management Policy", "The Compensation Management Policy of R&D ", and "The Compensation Management Policy of Sales and Marketing Division". The salary structure of all employees, including non-officer and non-sales staff, is composed of fixed income, variable pay and long-term incentives, of which the variable pay and long-term incentives are linked to company performance and individual performance, thus driving employee behavior and behavior results to achieve company goals, continuously improving performance and creating an always-forging ahead environment while effectively retaining and motivating key employees.
Employee Performance Evaluation and Feedback Mechanism
The Company conducts annual performance appraisal covering all employees, including overseas and local employees.
There is a comprehensive policy for performance appraisal and the policy is released on the company intranet which all employees have access to. The policy clearly stipulates the procedures and requirements of each step of performance management to ensure the process is standardized and the communication is sufficient. The performance appraisal process is implemented through the IT platform, and the process results are precisely recorded to ensure that the process is implemented effectively. If employees have doubts about the assessment results, they can appeal or give their feedback through the Grievance and Suggestion Platform.
Employee training and development
Adhering to the talent cultivation concept of "making Mindray a lifelong university for employees" , we attach great importance to employees' value enhancement and self-development. We continuously implement the concept of
building up reserve cadre teams with a focus on talent selection, allowing outstanding talents to stand out. We also encourage the internal talent flow and improve relevant mechanisms to drive comprehensive talent development.
Management talent training system
- Reserve cadres selection
- Newly-appointed cadres onboard
- On-job cadres training and practice
Professional talent training system
- Learning path
- High-potential acceleration
- Affluent experts
New employee training system
- Company level: culture integration
- System level: business understanding
- Department level: job competence
Course system management
Training operations management
Lecturer system management
Digital learning platform
Formal Talent Development Strategy
The Company conducts talent planning based on business needs, and constantly improves the talent structure and builds organizational capabilities through talent recruitment and training. According to the company's talent recruitment strategy, we continue to develop new pools of talent through different channels. On one hand, we attract high-end experts and overseas local talents through social recruitment. On the other hand, we recruit high-quality college graduates from campus for talent reserve. Meanwhile, the company's internal talent market is open to internal employees, providing employees with internal development opportunities and platforms.
Develop employee training programs in partnership with external educational institutions
Mindray regularly invites clinical experts from external hospitals and scientific research institutions to carry out clinical academic and industry trend training for employees. Meanwhile, the Company cooperates with external hospitals, scientific research institutions and other educational institutions to conduct employee training programs, such as clinical academic training for clinical skills to improve professional skills.
MIS Academic Season Project: We invited authoritative external experts from educational institutions and senior internal lecturers to provide in-depth targeted training around different academic fields, and help the internal clinical staff to further enrich clinical knowledge and improve professional clinical skills. Since 2019, the project has been carried out at least twice a year, 9 times so far, and will continue in the future
Health and safety
Mindray has always treasured employees as our most valuable asset, and to that end, attaches great importance to their health and safety. We strictly abide by the Production Safety Law of the People's Republic of China, the Law of the People's Republic of China on the Prevention and Treatment of Occupational Diseases and other applicable laws and regulations related to occupational health and safety in the regions in which we operate. We put forward the “3 Mai safety concept” , establish a sound health and safety management system, and enable employees to apply safety knowledge and skills through training and drills. In addition, we regularly arrange pre-job, on-job, o-job and emergency occupational health examinations for employees exposing to occupational hazards, and annual health examinations for all employees. With these management measures and arrangements, we hope that our employees grow in a healthy and safe working environment at Mindray.
Diversity and equal opportunity
Diversity- DE&I Policy and Management
In 2022, Mindray Medical updated the "Diversity, Equality and Inclusion Policy" applicable to the Group and its subsidiaries, newly formulated and released the "Anti-Discrimination, Anti-harassment and Anti-bullying Policy", and clearly stated that the General Manager of Human Resources Center is responsible for overseeing diversity performance.
DE&I training: Every year, all employees participate in a series of trainings on DE&I policies such as "Diversity, Equality and Inclusion Policy" and "Anti-discrimination, Anti-harassment and Anti-bullying Policy" to promote the establishment of a diversified, equal and inclusive corporate culture. For key positions such as human resource recruitment staff and management positions, they are required to complete a series of courses such as "Diversity, Equality and Inclusion Training" and "Cross-Cultural Management".
“Diversity, Equity & Inclusion is an important part of Mindray’s core values. We value and enrich our people, respecting and giving full play to their values. We seek to attract talents from diverse backgrounds and will provide them with equal opportunities for career development in a promising industry.”
—— Mindray
As of 31 December 2022, Mindray has set up 0 overseas subsidiaries in over 0 countries;
hires 0 local employees in 19 countries;
the local staff proportion of employees responsible for overseas business is over 0.68%.